Employee Spotlight: Isaac Matara

Employee Spotlight: Isaac Matara

What do you do at RoundTable?

I am a Professional Services Engineer. I work with clients on analysis of their technology infrastructures, and then I help them design, plan and implement comprehensive solutions that support their business objectives. I also provide day-to-day support for Cloud and on-premise clients’ systems management that include: Microsoft Office 365, Azure Cloud, Dropbox, VMware virtualization and Microsoft Windows Server and desktop platforms.

What motivates you to wake up and go to work?

I enjoy helping clients find the right solutions to any technology challenges that they encounter in their day-to-day operations. The thought that I’m also contributing to our clients’ mission by supporting the technology that they use is another motivation.

What are your hobbies?

I spend my free time with my family of 5 visiting different amusement parks or trampoline parks. I also like photography.

Isaac's son and puppy at Six Flags Amusement Park

What’s something most people don’t know about you?

Most people don’t know that I recently welcomed a new member to our family, Leo, an eight month golden-doodle puppy. Here he is with my 13 year old son, at Six Flags Amusement Park.

Tell us two truths and one lie about yourself. (See if you can guess which are which.)

I enjoy the hustle and bustle that comes with working in NYC. I don't mind the long commute from NJ to NYC, which I have been doing for more than 12 years. Soon I will replace all my Windows based systems with Apple computers.

What types of devices do you support? What kind of work do you do?

I support most technology used by our clients that are running on Windows, Mac, Linux or any cloud platforms.

What's your favorite piece of tech?

The iPhone 10x that helps me accomplish business and personal needs.

What tools or apps are most important to your job?

Messaging apps like Slack and Dialpad and of course cloud file sharing systems.

Do you prefer hands-on or troubleshooting from afar?

I'm a hands-on kinda guy that is not afraid to open up that server case to find out what's going on under the hood.

Favorite thing about RoundTable?

The team collaboration aspect. Everyone is always willing to create time to help each other out.

Thing you'd most like to change about YOUR IT environment.

I would like to complete implementing a lab where I would test some of the newer technologies before rolling them out.

What's on your desk?

Sony Bluetooth wireless speaker, iMac and Lenovo Thinkpad laptop.

How did you start your career in IT?

I started my career in 1999 after completing a networking course at the Chubb Institute.

What was your proudest professional moment?

When a client that I had been working with for more than 12 years recommended and introduced me to RoundTable.

What are the biggest challenges in your work?

Budgeting constraints that limit the kinds of solutions that I can implement for some of the clients.

RoundTable is ranked 12th in the MSP 501 Global Ranking of the world's best technology service providers!Learn More