What do you do at our company?
Break fix, onsite visits, and everything in between. I put out fires and help keep clients from losing hair.
What motivates you to wake up and go to work?
What’s something most people don’t know about you?
I hack my diabetes equipment using 3rd party apps which allows it to learn from data I input about carb and insulin intake. This helps me control my blood sugar and lets me read my blood sugar numbers realtime on my watch.
What are one or two hobbies you enjoy?
Electric skateboarding and camping.
What types of technology do you most enjoy supporting?
The newer the better; I like being on the forefront!
What's your favorite piece of tech?
My Continuous Glucose Monitor.
Do you prefer in-person or troubleshooting from afar?
In person is the best!
What is currently on your desk?
Two monitors and a noisy keyboard.
How did you start your career in IT?
Worked at an internet company shipping boxes, they needed their printer fixed, website touched up, etc. Learned as I went!
What are the biggest misconceptions of your role, internally or externally?
Our scope of work: we are here to make our customers happy and we will help with anything related to IT.
What was your proudest professional moment?
Deep diving into a new site in order to learn everything that what was needed to pull off a successful festival season.
What are the biggest challenges in your work?
Prioritizing issues and resolving them swiftly.
The organizations we serve are awesome!