Zoom Security News

About the Security Issues with Zoom

News came out on July 9th reporting security issues with the Zoom web conferencing software. If you use Zoom and have the Zoom application installed on your computer, you may be vulnerable to the following threats:

  1. Access to your webcam by simply visiting a website designed to activate your webcam via Zoom
  2. Remote Control of your computer via a web server component installed by Zoom

Employee Spotlight: Carlos Martinez

What was your proudest professional moment?

Getting an IT job after graduating from college.

What are the biggest challenges in your work?

Moving between clients when things get really busy in order to keep client satisfaction at its best.

What do you do at our company?

I am a Support Engineer.

Windows 7 End-of-Life – January 14, 2020

On January 14th, 2020, Windows 7 goes “End-of-Life” with Microsoft. This means that Microsoft will no longer be releasing security patches or critical updates to the Windows 7 operating system.

If you have Windows 7 machines in your environment, this is a deadline that is rapidly approaching and cannot be ignored without significant risk.

Employee Spotlight: Jessica Peskay

What are one or two hobbies you enjoy?

I have a theater degree and I produced and acted in a couple of plays after moving to New York City in 1999. The above photo is of me in “Box of Fools”, which ran for a few shows at a theater called HERE in Soho in 2005. My husband (Joshua Peskay), his brother Matthew and I also created a play set in the Internet called “In the Wire” in 2002 which followed an email through the internet.

May Cybersecurity Tip: Going Beyond the Firewall

A firewall protects against unauthorized access by scanning traffic and controlling what information can pass through the network. Since firewalls work by filtering traffic based on source and type, they won’t catch threats that come from a “legitimate" origin, such as:

Social engineering, including phishing attacks
Malicious websites disguised by an SSL certificate
Human error and the insider threat

Phishing emails, for example, often make it through a firewall, as email is considered normal traffic.

Employee Spotlight: Jeff Pelletier

How did you start your career in IT?

I graduated from Southern Maine Technical College and I got started in tech by doing phone support for a dial-up internet service provider inside a giant canvas bubble building.

I have worked with friend and colleague Christian Breau (RoundTable’s Customer Success Manager) at several different places. Back in high school we worked together at Sears. I worked in the warehouse unloading trucks and Christian worked in hardware, selling tools. I also worked with Christian at North Country Associates, who own and manage nursing homes, and also at Nexus Managemen. At Nexus, Christian led help desk support and I did engineering. And the next time my career intersected with Christian was here at RoundTable Technology. I’ve also known Evan Desjardins (RoundTable’s President and CEO) since we became friends in 7th grade.

Protect your SaaS Applications with Backups

First, what is SaaS? SaaS stands for Software as a Service. Think of applications like Google Suite, Office 365 and SalesForce. Many organizations are migrating to SaaS applications to manage their email, document management and collaboration.

There are tools available to back up your cloud software.

2-Minute Training on Busting A Myth About Change

Today’s training is busting a myth about change. If you want to make change at your organization, you might hear something like this, “Yeah, but people hate change.” I’m here to dispense with this common idea that people don’t like change, because if you think about it for a minute, we all make major changes in our lives willingly and of our own accord. For example, we might move from one house to another or from one city to another, we might have a baby, which is an incredibly major change to our lives. We might decide to get more fit, which takes a huge amount of work. We might start a new job, which is a huge change. We do these things of our own accord and willingly. So if we hated change, why would people do these things?

Idealware Online Training Series for Accidental Techies — Starts Nov. 7thJoin Us