May Cybersecurity Tip: Going Beyond the Firewall

A firewall protects against unauthorized access by scanning traffic and controlling what information can pass through the network. Since firewalls work by filtering traffic based on source and type, they won’t catch threats that come from a “legitimate" origin, such as:

Social engineering, including phishing attacks
Malicious websites disguised by an SSL certificate
Human error and the insider threat

Phishing emails, for example, often make it through a firewall, as email is considered normal traffic.

Employee Spotlight: Jeff Pelletier

How did you start your career in IT?

I graduated from Southern Maine Technical College and I got started in tech by doing phone support for a dial-up internet service provider inside a giant canvas bubble building.

I have worked with friend and colleague Christian Breau (RoundTable’s Customer Success Manager) at several different places. Back in high school we worked together at Sears. I worked in the warehouse unloading trucks and Christian worked in hardware, selling tools. I also worked with Christian at North Country Associates, who own and manage nursing homes, and also at Nexus Managemen. At Nexus, Christian led help desk support and I did engineering. And the next time my career intersected with Christian was here at RoundTable Technology. I’ve also known Evan Desjardins (RoundTable’s President and CEO) since we became friends in 7th grade.

Protect your SaaS Applications with Backups

First, what is SaaS? SaaS stands for Software as a Service. Think of applications like Google Suite, Office 365 and SalesForce. Many organizations are migrating to SaaS applications to manage their email, document management and collaboration.

There are tools available to back up your cloud software.

2-Minute Training on Busting A Myth About Change

Today’s training is busting a myth about change. If you want to make change at your organization, you might hear something like this, “Yeah, but people hate change.” I’m here to dispense with this common idea that people don’t like change, because if you think about it for a minute, we all make major changes in our lives willingly and of our own accord. For example, we might move from one house to another or from one city to another, we might have a baby, which is an incredibly major change to our lives. We might decide to get more fit, which takes a huge amount of work. We might start a new job, which is a huge change. We do these things of our own accord and willingly. So if we hated change, why would people do these things?

Employee Spotlight: Kim Snyder

What do you do at our company?

I am VP of Data Strategy, and my focus is on data strategy for RoundTable and for our clients. We have adopted quite a data culture over the past few years. I regularly bring data visualizations into our all-staff meetings, and I love hearing others ask questions that I would not have thought of when they examine the data.

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