Leverage our technical expertise for your success
We work alongside your organization to provide technology solutions that help you reach your goals. You have unique IT needs so, as your partner, we take the time to get to know them first. We firmly believe that when you succeed, we succeed too.
The biggest benefit has been not having to worry about the cost of individual, often unbudgeted, or unplanned projects. We've also been able to work closely with the RoundTable team to plan for and meet the tech goals in our strategic plan.
We appreciate RoundTable’s thought partnership and strategic thinking on our tech practices. As a small shop with no on-staff techie, it's really comforting to be able to turn to RoundTable for tech related questions issues - no matter how big or small. RoundTable’s team takes the time to not just answer our questions, but also to train our team how to do some of it ourselves. Their team members are regular presenters on tech and data topics for our members and we trust them as leaders in their field.
Chief Operations Officer
Nonprofit New York
The greatest value to me in using RoundTable Technology’s services is the collective knowledge and experience we have access to. RoundTable technicians are exceptional problem solvers, troubleshooters and have expert technology, product and IT management knowledge. Over time, they become experts of your environment. I do not make a move without their feedback and advice and I greatly appreciate the collaborative way RoundTable works. They will make every effort to find the best solution for your specific organization and needs. They are not condescending to the non-tech client. They are respectful, attentive and empathetic.
I have worked with large and small IT companies; with RoundTable you get the best of both worlds. You get the expertise, access and service of a large company and the personal, customized and friendliness of a small one. I have been a client since the beginning (and before that; about 15 years). RoundTable Technology is superior in their field.
Anita Romero Warren
The single biggest benefit that RoundTable Technology provides is consistent, almost immediate, truly expert assistance with what could otherwise be productivity-breaking network and systems issues, minimizing or eliminating any resulting downtime for our end-users.
While any consulting operation can strive to provide immediate reaction times to calls for assistance with higher end systems issues, where RoundTable stands out among its peers is with the quality of the assistance provided, the care in taking into account our organization’s particular infrastructure and users’ needs, and in their proper follow-up after an issue has been diagnosed and a solution applied. For planned longer-term technology projects, I also feel that RoundTable does a much better job than many others of gathering information about our usage patterns and structure before presenting multiple solutions for consideration and the relative benefits and downsides of each.
Anyone considering RoundTable for either ongoing technology support should rest assured that RoundTable provides nothing but high quality, responsive, and well thought out assistance in all of the areas in which they operate.
Lawyers Alliance for New York
If so, we would at least like to send you a copy of our recently published report, What to Pay for IT Support Support. Even if you aren't ready to make a change right now, this book will help you understand how to get exactly what you need without unnecessary extras, hidden fees and bloated contracts.