Managed IT Services

At RoundTable Technology we believe that the highest quality service happens through true partnership. We work alongside you and your organization to provide technology solutions that help you reach your goals. Our mission is to help your organization achieve its mission.

We know your needs are unique and that’s why we work with you as a partner. We firmly believe that when you succeed, we succeed. Here’s what we focus on:

  • Enhanced Productivity - Ensuring your staff has the tools, services and information they need
  • Better Planning - The guidance and analysis you need to make informed decisions
  • Managed Costs - Fixed-cost IT services help you manage your technology budget
  • Increased Security - Make sure your organization's data and information is secure and protected

We Make IT Work for You

Our Managed IT Services Plan includes unlimited access to our world-class help desk 24x7. This plan also includes proactive monitoring and maintenance, patch management, malware protection, documentation, cybersecurity tools, and regular check-ins from your dedicated customer success manager. Our support program costs less than a full-time IT staff person and we don’t take sick days.

Managed IT Support

As your managed IT partner, we assume responsibility for your technology. In order for us to stand by our guarantee and deliver the highest quality of service & support we’ve developed our Managed IT Services Plan support plan that provides the perfect blend of security, support and ongoing maintenance. We’ve designed this program to fit

What you can expect with RoundTable Managed IT Services

  • Simple Pricing
  • Proactive Monitoring
  • 24x7 Helpdesk Support
  • Dedicated Customer Success Manager
  • Security
  • A Partner you can Trust!

Managed IT & Cybersecurity Support Plan

Proactive Monitoring & Maintenance

End User Support

Client Support

Security & Backup

  • Endpoint Security
    Antivirus & Malware Protection
  • Email Threat Protection
    Anti-Spam Filtering, Malware / Ransomware Protection
  • CyberSecurity Tools
    Assessment Tool, Tech & Data Use Policy Builder, Incident Response Plan Builder, Monthly Network Vulnerability Scan, Website Security Scan, Phish Testing, Dark Web Scanning, Awareness Training Videos
  • Firewall Management
    Monitoring & Updates
  • SaaS Backup
    Microsoft 365 (Email, OneDrive, Sharepoint, Teams) G Suite (Email, Calendar, Contacts, Shared Drives)

Training & Education

Add On Services

End User Support

  • Remote Access
    Per Computer/Per User
  • Password Management
    Centralized End User Password Manager

Security & Backups

  • Workstation Backup
    Windows / MacOs Backup to Secure Offsite Storage
  • Server Backup
  • Ethical Hacking
  • Internal Network Vulnerability Scanning
  • Email Encryption
  • Advanced Security & Incident Response
    Endpoint Detection and Response
    Managed Threat Response (SOC)
    Work From Home Complete

Client Support

  • OnSite Support
  • Website Management / Maintenance
  • Software Training
    Office 365, GSuite, Dropbox,
  • Remote Office Cluster
  • Staff Augmentation (8 Hours Monthly)

Get in touch with us

Start the year off right! Join us for the Best Free 1-Hour Cybersecurity Training Ever - January 28 from 1-2pm ESTJoin us!