Nonprofit-Focused

Co-Managed IT Support

We partner with your in-house IT team to take care of daily tech maintenance, provide advanced cybersecurity, and add specialized expertise so your internal staff can focus on high-impact projects.

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What’s included in our Co-Managed Support Plan?

What does ‘co-managed’ mean? We call this service offering ‘co-managed’ because we truly become a cooperative part of your internal team. You can escalate tickets to us, ask questions, and rely on us to have your back. We manage your organization’s IT together.

"We appreciate RoundTable’s thought partnership and strategic thinking on our tech practices. As a small shop with no on-staff techie, it's really comforting to be able to turn to RoundTable for tech related questions and issues - no matter how big or small."

Melkis Alvarez-Baez

Former Chief Operations Officer | Nonprofit New York

“RoundTable’s added value for us has been a dedicated account manager with meetings twice a month to maintain momentum on IT initiatives and system maintenance, especially as it relates to risk management.”

Craig Hayes

Deputy Director for External Affairs, Community-Word Project

Why choose RoundTable?

We function as a force multiplier: We aren't here to replace your internal IT, we’re here to elevate them, relieve their stress, and help them succeed.

We offer flexible, predictable budgeting: Straightforward monthly pricing and month-to-month terms with no hidden fees or long-term lock-ins. Scale support up or down as your staffing and projects change.

We build tech confidence together: We share our knowledge with your staff through ongoing workshops, technical training, and collaborative problem-solving.

We understand nonprofit operations: We know your board dynamics, grant deadlines, and compliance needs. We integrate smoothly into your existing workflows without disruption.

CHAT WITH OUR TEAM

“Collective knowledge from exceptional problem solvers that are respectful, attentive, and empathetic.”

Anita Romero Warren Nonprofit Administrator, ARW Consulting Services

"The service model is great, and everyone that we work with at RoundTable is INCREDIBLE at explaining things to lay people.”

Megan Marshall Director of Internal Operations, New York Theater Workshop

"The tech was very helpful and patient. He was determined to help me resolve my issue."

Patrice Dunston Operations & HR Manager, Charm City Care Connection

Your experience is our top priority.

To keep our team sharp, every employee completes annual customer service training with the industry-leading DiJulius Group, bringing world-class care to every interaction.

Empower Your Internal IT

Free your internal IT team to focus on high-impact strategic goals. Co-managing with us keeps your internal team focused on strategic priorities while giving them instant access to higher-tier support on demand.

Instant Expertise On Demand

Your team can focus on your organization's unique needs while getting access to a team of specialized IT professionals. We apply collective wisdom gained from supporting hundreds of nonprofits to keep your organization secure, modern, and efficient.

Predictable IT Budgeting

Our plans incorporate all essential IT components required for nonprofit operations, eliminating unexpected expenses throughout your agreement. This predictable structure simplifies long-term budgeting and can be seamlessly aligned with your fiscal calendar.