Your Mission, Seamlessly Supported
Our Managed IT Support Plan offers unlimited access to a world class support team,
with decades of experience serving those who serve.
Ensuring your staff have the tools and services that stay working as hard as they do
The guidance and analysis you need to get the most out of your technology budget
Fixed-cost IT services that are simple, straightforward, and predictable
Make sure your organization's data, donors, and mission are secure and protected
Why You Might Need Managed IT
As technology is evolving and becoming more and more complex, the associated costs are becoming unpredictable and escalating. You might not be sure what you actually need, which vendors to choose, or how all of this fits together.
You are experiencing IT issues that are distracting from your core mission and operations. Without professional IT support or an in-house department, these problems often get handed off to the "accidental techie" who has other job functions that might be neglected.
Your executive director is being impersonated in emails or you stay up at night worrying about keeping your data secure. You aren’t sure how to face the challenge of keeping up with rapidly changing technology and cybersecurity threats.
Nonprofits often have a laundry list of laws and regulations to comply with and you don't know where to start in understanding what your obligations are, or if you're meeting those requirements.
What Does Managed IT Support Include?
Reliable Help Desk
Efficient, compassionate IT support tailored for nonprofit needs. Our Help Desk is here to ensure your technology works for you, not against you, enabling you to focus on your mission.
Robust Cybersecurity for
Protect your sensitive data and maintain donor trust. We believe strongly that everyone needs a robust cybersecurity posture, no matter your organization's size.
Strategic IT Guidance for
Navigate the complex IT landscape with strategic guidance, we can help your nonprofit leverage technology to advance your mission effectively and efficiently.
We Are All About Nonprofits
Our team is driven by a deep passion for nonprofits and a commitment to those who serve. Your nonprofit has an important mission with a unique set of challenges, and we understand all aspects of that, including your budget cycles, board approvals, and compliance requirements. We seek to help you leverage technology to close your resource gaps and amplify your impact and efficiency. Our expertise extends to navigating the landscape of nonprofit discounts, free licenses, and grants, ensuring you have access to the best resources available.
Technology and change can both be difficult. Our approach to both is anchored in empathy, ensuring we meet you exactly where you are and help guide you towards your goals. We tailor your technology to your mission using approachable, jargon-free communication that prioritizes your understanding and comfort. New technology solutions are rolled out with an approach centered around change management, helping to increase adoption and alleviate frustration. Above all, our success is not measured by traditional SLAs, but by your satisfaction and happiness.
Simple Pricing, Predictable Budgeting
We recognize you need straightforward pricing and predictable monthly invoices, and the ability to quickly understand how future staffing changes will impact your budget. Any additional work requested is quoted as a fixed bid project, that we aim to deliver on time and on budget, so you’re not blindsided by unforeseen expenses. This approach is designed to seamlessly scale with your nonprofit, allowing your technology to grow in tandem with your organization's expansion.
We are firmly committed to the principle that cybersecurity and data protection should be accessible to everyone, which is why your Managed IT Support plan includes comprehensive cybersecurity as a standard, integrated service, not as a costly add-on. This ensures you never have to make a choice around robust protection that safeguards your data, your people, and your donations.
Learners & Educators
We place a high value on learning and education. Which is why we contribute extensively to our library of regular free webinars, workshops, and other useful content that is designed to help your nonprofit navigate the evolving digital landscape. We help get you up-to-date on the newest innovations and stay ahead of the technological curve. Whether it’s learning how to use new tools to help your nonprofit do more with less, or just keeping up with the newest cybersecurity threats and how to defend against them, our team of specialized experts will deliver engaging, digestible information that you can use to impact your mission and your communities.