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Understanding Zoom's Updated Terms on AI & Customer Data
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Our RoundTable Complete Plan includes unlimited access to our world-class Support team. This plan also includes proactive monitoring and maintenance, patch management, malware protection, documentation, cybersecurity tools, and regular check-ins from your dedicated customer success manager. Our support program costs less than a full-time IT staff person and we don’t take sick days.
Maintaining an ongoing cybersecurity program has traditionally been complicated and expensive. Our cybersecurity service changes the game, making cybersecurity simple, manageable, and affordable. Online, all the time, our cybersecurity as a service helps nonprofit and small business superheroes detect, protect, and defend.
Nonprofits and small business have the same technology challenge as fortune 500 companies, but most do not have the resources for a C-Suite full of dedicated technology executives, such as a Chief Information Officer (CIO), Chief Technology Officer (CTO), Chief Information Security Officer (CISO) or Chief Data Officer (CDO) on their team. RoundTable Technology’s Strategic Services program provides the technical guidance that you need to ensure your technology infrastructure, services and systems are supporting your organization’s strategic objectives.
We can handle the planning, execution and management of any technology project you undertake. Our team of experts have assisted organizations large and small with projects large and small. We make sure your project runs smoothly and solves problems that matter for your organization.
Co-Pilot IT is designed to support businesses that have an IT Department but are looking for assistance with the daily care and maintenance of their IT networks. The Co-Pilot Service Desk model will provide access to our Service Desk and enterprise-level management tools and services. The in-house IT staff is focused on high-level, strategic IT issues and planning and needs support for such day-to-day tasks as troubleshooting, software upgrades, data backup, etc.
On average we get over 200 responses per month - the live score you see below is based on the last 30 days!
We are proud to boast an exceptional client retention rate of over 95%, well above the industry average of 88%. This can be attributed to our unwavering commitment to providing exceptional service and our extensive experience with the nonprofit sector, both of which help us ensure high client satisfaction.
"Moving our IT services to RoundTable has helped us move forward in so many ways. Our productivity and efficiency have increased in measurable ways. All the staff are happy with the responsive customer service and the very knowledgeable technical staff."
"I want to let you know how delighted we are at the Maine Association of Nonprofits (MANP) as to the friendliness and professionalism of your team. Our team over here agrees that “RoundTable is the Trader Joe’s of IT when it comes to front-line friendliness!”'
"We appreciate RoundTable’s thought partnership and strategic thinking on our tech practices. As a small shop with no on-staff techie, it's really comforting to be able to turn to RoundTable for tech related questions issues - no matter how big or small."
"I love all of our tech professionals - the people RoundTable hires are personable, friendly and approachable and they are willing to teach you something new i.e connecting two monitors. Literally the friendliest and most approachable tech folks I’ve ever worked with!"
"RoundTable’s added value for us has been a dedicated account manager with meetings twice a month to maintain momentum on IT initiatives and system maintenance, especially as it relates to risk management."
We will never use "geek-speak" when helping you with a technology problem. We believe in Technology for Humans, which means that technology should be understandable and accessible to everyone.
Aug 21, 2023 by Joshua Peskay
Nowadays, with data privacy and security being more and more top of mind, changes in terms of...
Jul 24, 2023 by Justin Brown
In the fast-paced world of nonprofit organizations, staff burnout is a persistent concern. Many...
Jun 2, 2023 by Justin Brown
Nonprofit organizations play a crucial role in addressing social and humanitarian issues, often...
Check out our 10 Steps to Cybersecurity Maturity and get started on your security journey.